Archive for September, 2007

by Jonathan Farrington
Motivation is a dynamic state that results in the desire, directional intensity and persistence of behaviour to achieve a long or short- term goal.
Without motivation our sales performance, and consequently our results can be severely impaired. When we are, feeling motivated, we light up our performance like a Christmas tree, and equally when […]

by Ty Price
There are many measurements used to determine the performance of a particular call center. Outstanding performance is vital because companies spend a lot of money on advertising and they need a good sales center to close as many deals as possible to boost their ROI. Satisfactory customer service is also very important to […]

by Colleen Francis
A two-step formula for handling pricing objections

In our last issue, we shared a few tips on how to prevent your prospects from raising the all-too-familiar “you’re too expensive” objection. This week, we continue our discussion by focusing on a proven two-step formula that can help you handle any pricing (or any other) objection, […]

by Brian Tracy
Three Keys to Building Relationships
Top sales professionals see themselves as “Doctors of Selling.” They see themselves as professionals, well educated, acting in their “patient’s” best interest, and bound by a high code of ethics.
The medical process is the same everywhere. Whenever you go to any doctor, of any kind, for any condition, he […]

by Mary Ellen Merrigan
Hurrying off to the next prospect? Don’t leave money on the table by failing to close the loop with a letter to your last call.
“Similar products, equally competent salespeople and two strong companies could make for a difficult decision. Joe had received a letter from Wicked Widgets after each meeting. He’d received […]

by Dirk Zeller
A Champion Lead Agent realizes there is a price to be paid. Nothing comes to someone who has climbed to a Champion level that hasn’t been earned or paid for. The pathway to being a Champion isn’t a downhill path. You know you are on the path to being a […]

by Peter Thomson
How sharp are your listening skills?
Take this simple quiz and find out:

* How many animals of each SPECIES did Moses take onto the ark?
* Some months have 31 days; some have 30 days. How many have 28 days?
* You go into […]

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