Archive for December, 2007

by Brian Kurth, author of Test-Drive Your Dream Job
Many of us are still trying to figure out what we want to be when we grow up. We may have good jobs and nice paychecks, but we are not really happy in our work. We daydream about the “what if’s” in our life and […]

by Cheryl A. Clausen
After a poor sales conversation do you get off tracking spending time and energy feeling sorry for yourself? You may not be consciously aware that you’re doing it, but what do you do immediately after a sales call that doesn’t work out? In essence, many salespeople call time out. I’m not discouraging […]

by Wendy Weiss, The Queen of Cold Calling
1. Not understanding the goal of the call
When you hang up the phone, where do you want to be? What action do you want your prospect to take? What commitment do you want your prospect to make? Too many prospectors don’t identify the goal of their phone call […]

by John Boe
The most successful companies place great value on developing lifetime relationships with their customers. In today’s competitive marketplace, they’re aware that their customers are aggressively prospected and their loyalty cannot be taken for granted. Customer focused companies recognize that relationship building and follow on service are critical components for promoting both customer retention […]