Seven Voice Mail Scripts You Must Have!
January 11th, 2010
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by Mike Brooks, www.MrInsideSales.com
I don’t know about you, but I’m shocked every time I listen to a voicemail
message left for me by sales reps, prospects and even clients. They are
filled with ‘um’s’ and ‘ah’s’, they ramble on and on, they leave no
compelling reason for me to call back, and they almost always leave their
number so fast that I have to listen to it two, three, sometimes four
times to make it out! It’s no wonder so many voice mail messages get
deleted and never called back!
If ever there was a situation that begged to be scripted, it’s your
voicemail message. Isn’t this the time you want to sound your best, be
perceived as a professional, and prepare the most polished message you
can? Of course it is. Here are seven sample voice mail messages you can
start using today to separate yourself from the other 95% of voice mails
that get ignored, deleted and never returned.
The first two are voicemails for prospects you haven’t spoken with yet,
the next three are for when you’re calling a prospect or client back, and
the last two are for situations when your prospect or client isn’t calling
you back:
Sample Voicemail Message #1:
Note: The best voicemail message you can leave is one with a specific
purpose that addresses the needs of your prospect or client, and offers
them a solution that is worth them taking the time to call you back to
learn more about. Here is the classic template – adjust and adapt it to
fit your product or service. In this and all examples, leave your phone
number SLOWLY:
“Hi __________, this is ___________ with (your company). I’m calling
about your new office that’s opening in Houston next month, and I wanted
to provide you with some ideas that may help with your networking issues.
We work with a lot of companies in the area, and I think you’ll find it
useful if we talk.
You can reach me by calling area code (800) 222-0568. That number again
is area code (800) 222-0568, and ask for _________. I look forward
speaking with you and thanks in advance for returning my call.”
Sample Voicemail Message #2:
“Hi _________, this is _______ _______ with (your company). You and I
haven’t spoken yet, but I’ve been doing some research on your company and
I think you’re a great fit for (our networking solutions – your products
here). We can provide you with (BREIF list of one or two benefits) and I
know you’ll be happy if we spend just a couple of minutes discussing how
this can help you.
When you get this message, please call me back at (800) 222-0568. That
number again is area code (800) 222-0568 and ask for _________. I look
forward to speaking with you, and I guarantee you’ll be glad you returned
this call.”
Sample Voicemail Message #3:
“Hi _________, this is ________ ________ with (your company). Briefly
_________, I need to speak with you about how you’re handling your sales
tracking (Or your kind of product or fulfillment), because I have
something that can (solve their unique problem). Our clients include
(list some companies they are familiar with), and I know this would work
for you as well. Believe me it’ll be worth a 5 minute phone call to find
out why.
Please do me a favor when you get this message and call me back at (800)
222-0568. That number again is area code (800) 222-0568 and ask for
_________. I look forward speaking with you and I guarantee you’ll be
glad you returned this call.”
The next two examples are for voicemails left for prospects (or clients)
you’re getting back to:
Sample Voicemail Message #1:
“Hi _________, this is ________ _________ getting back with you at (your
company). I’m looking forward to speaking with you because we just (give
an update here – you have a new special, new product update, added a new
client they would know about), and I know that based on (their specific
need you uncovered during the last call) this is going to make it even
easier for you to (give the benefit you both discussed). I’m excited to
share this with you.
Do me a favor when you get this message and please give me call a back at
(800) 222-0568, ext. 618. That number again is area code (800) 222-0568,
and I’m at ext. 618. I look forward speaking with you!”
Sample Voicemail Message #2:
“Hi ________, this is _______ ________ getting back with you about (your
demo, quote, etc.). Briefly, I’ve been doing some more research on how we
may be able to save you even more (or make you even more – whatever your
product or service can do for them), especially in regards to your (list a
specific need they told you about during the initial call), and I’m
excited to share that (or discuss that) with you.
I’ll be in my office the rest of today, so do me a favor when you get this
message and please give me call a back at (800) 222-0568, ext. 618. That
number again is area code (800) 222-0568, and I’m at ext. 618. I look
forward speaking with you.”
And for the prospects or clients that seem to be dodging you or just not
calling you back:
Sample Voicemail Message #1:
“Hi _________, this is _______ ________ again with (your company). For
some reason we haven’t been able to connect since I sent you (your demo,
proposal, etc.), and believe me, I’ve been sales long enough to know what
that probably means. I’m assuming you’ve either found another solution or
this has been put on the back burner for now. Either way, that’s fine.
Do me a favor though please. So I’m not bothering you anymore, could you
please give me a quick call and just give me an update so I know what
direction you’re moving in? If I’m not available, just leave me a voice
mail. Again, either way, it will be good to know what’s going on.
Thanks in advance for that, and I’ll look for your call. You can reach me
at (800) 222-0568, ext. 618. That number again is area code (800)
222-0568, and I’m at ext. 618. Thanks again, ________.”
Sample Voicemail Message #2:
“Hi _________ this is _______ ________ again with (your company). I’m
sorry we haven’t been able to get back together on this – if you’re like
me I’m sure you’re being pulled in many different directions and are real
busy. Do me a favor, though, and when you get this message, just call me
back and leave me a voice mail with what you’ve decided to do about (your
proposal or demo or quote). If you’re still interested in it, great, but
even if you’ve decided not to move forward with it, that’s fine as well.
Either way it will be nice for me to know.
Thanks in advance for that, and I’ll look for your call. You can reach me
at (800) 222-0568, ext. 618. That number again is area code (800)
222-0568, and I’m at ext. 618. Thanks again, ________.”
There you have it – voicemail messages for most of the situations you’ll
find yourself in. Once again, by using these scripted, proven messages
you’ll be giving yourself the best chance to hear back from your prospects
and clients. And remember, even if their answer is no that’s a lot better
than chasing unqualified prospects who are never going to buy.
About the Author
If you found this article helpful, then you will love Mike’s Ebook: “The
Complete Book of Phone Scripts,” which is packed with even more word for
word scripts and techniques that you can begin using today to make more
appointments and more sales. You can get it by clicking here:
http://www.mrinsidesales.com/scripts.htm
Mike Brooks, Mr. Inside Sales, works with business owners and inside sales
reps nationwide teaching them the skills, strategies and techniques of top
20% performance. If you’re looking to catapult your sales, or create a
sales team that actually makes their monthly revenues, then learn how by
visiting: http://www.MrInsideSales.com
Mike Brooks, President
Inside Sales training/coaching/consulting
http://www.MrInsideSales.comDirect Contact(818) 999-0869
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