Archive for the 'Sales Training Tips' Category

by Wendy Weiss, “The Queen of Cold Calling”
Whenever I conduct a workshop or teleclass, invariably someone asks the question: “What should I say when the prospect says, ‘I’m not interested?’”
My response invariably is: “It’s probably too late.”
Certainly you can try to recover from that “I’m not interested” response. You can ask, “Why do you […]

The following is an excerpt from the book Negotiation Genius by Deepak Malhorta and Max H. Bazerman
Conflicts of Interest
When people talk about conflicts of interest, they usually assume that professionals consciously consider these opposing forces (what’s good for them versus their professional obligations). Take, for example, the old lawyer joke, “It’s not whether you win […]

by David M. Traversi
I recently wrote a book entitled The Source of Leadership: Eight Drivers of the High-Impact Leader. In the introduction, I wrote about the ultimate alignment of my own personal search for my best life with my professional search for the “holy grail” of leadership success:
I began to observe and analyze the […]

by Ram Charan Author of What the Customer Wants You to Know
Too often in traditional selling the sales pitch either succeeds or fails and the salesperson moves on to the next customer and the next pitch. In value creation selling the sales pitch is just another beginning, whether or not it succeeds. If the customer […]

©Tessa Stowe, Sales Conversation, 2008
Are you focusing on selling the wrong thing? If you are, you are not alone as the majority of salespeople focus on selling the wrong thing. In addition, senior executives in companies encourage their own salespeople to focus on selling the wrong thing. In fact these senior executives even give their […]

by John Boe
The most successful companies place great value on developing lifetime relationships with their customers. In today’s competitive marketplace, they’re aware that their customers are aggressively prospected and their loyalty cannot be taken for granted. Customer focused companies recognize that relationship building and follow on service are critical components for promoting both customer retention […]

by Virden J. Thornton
Unfortunately, many sales and service industry professionals gain an intellectual awareness of the methods of selling from the sales training they receive, yet fail to improve their bottom line sales results by systematically using the concepts in their daily transactions.
There are a number of methods you can use to move beyond an […]

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